Customer Service Representative (Entry Level)

4/7/2023 2:44 pm Views ID:952596 Share

Tags:电商客服全职客服办公文员

We are hiring an Entry Level Customer Service Representative to help customers with product selection, answer questions, and solve problems.

 

Responsibilities

Basic data entry

Answering phones, managing large amounts of incoming calls

Calling customers, Maintaining customer accounts

Coordinating communication between customers and internal staff to maintain a high level of customer satisfaction

May also perform other administrative duties such as invoicing, processing credit card orders, obtaining proof of delivery, and checking inventory

 

Requirements

Comfortable with high-volume incoming calls

Good phone contact handling skills and active listening

Nice and positive attitude, good patient

Previous customer support experiences desired, but not      required


We offer competitive salaries and bonuses.


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